Store Importer support

PrestaShop Importer

Connect PrestaShop Importer, configure webservice access, understand pricing and migrate Shopify B2B companies.

Articles

How to create a webservice key for PrestaShop

Create a read-only PrestaShop webservice key so PrestaShop Importer can securely connect your store to Shopify.

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Clean your Shopify store with Store Importer

Delete selected Shopify data with WooCommerce Importer or PrestaShop Importer. Review the warnings, blockers and steps before starting.

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How to disable order notifications for staff members

Temporarily turn off Shopify order notifications for staff while you import historical orders.

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PrestaShop Importer pricing

See the one-time PrestaShop Importer price tiers for migrating products, customers, and orders to Shopify.

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Blank page after pressing the payment button

Fix a blank page or Shopify HTTP 431 error after pressing the payment button in WooCommerce Importer or PrestaShop Importer.

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Set up a PrestaShop webservice key for a multistore migration

Give PrestaShop Importer the read permissions and shop associations it needs to detect active shops and migrate one selected shop to Shopify.

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Create Shopify B2B companies from PrestaShop

Use PrestaShop Importer to create Shopify Company, Company location and Company contact records, and check the required PrestaShop B2B source data.

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Understand duplicate customer warnings in the migration log

Understand duplicate email and phone warnings in Store Importer migration logs and what to check in Shopify.

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Some images are missing after an import

Fix missing images when a source store or host rate-limits WooCommerce Importer or PrestaShop Importer.

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Plan your WooCommerce to Shopify migration

Migrating more than 90 days from now? We'll set up a free Shopify client transfer store for you — a real Shopify environment where you can configure everything and run test migrations at your own pace. You only start paying for Shopify when you're ready to go live and we hand the store over to you. No obligation: if you change your mind, just let us know and we'll close the store.